Your Privacy & Cookies
Last updated: 2/1/2019
On March 1, 2010, Massachusetts 201 CMR 17.00 went into effect. The privacy regulations adopted by the Massachusetts Office of Consumer Affairs and Business Regulation require that any person maintaining personal information of a Massachusetts resident, whether in paper or electronic form, develop and implement a comprehensive, written information security program (WISP).
Rest assured, you can feel confident with Gove & Feldman Insurance Agency. We are compliant with this new regulation and your personal data is secure with us.
“Personal Information” is information that identifies you as an individual. Personal Information may include, depending on the circumstances, your name, postal address, phone number, email address, employment information, educational history, credit history, social security number, driver’s license number, credit or debit card number, policy or claim information (including medical or health information you may provide), and criminal history information.
If you submit any Personal Information relating to other people to GOVE & FELDMAN or to GOVE & FELDMAN’s service providers, you represent and warrant that you have the authority to do so and to permit GOVE & FELDMAN to use the information you provide.
How GOVE & FELDMAN May Use Personal Information
GOVE & FELDMAN may use Personal Information:
- To contact or send you information you have opted to receive about GOVE & FELDMAN products and services.
- To contact you at a telephone number, mobile number, postal address, or email address you provide to GOVE & FELDMAN. GOVE & FELDMAN may contact you in person, by recorded message, email, or by any other means of communication you agree to receive, as allowed by law and for reasonable business purposes.
- To process claims you have submitted using the GOVE & FELDMAN Services.
- To service your insurance needs.
- To process employment applications you submit using the GOVE & FELDMAN Services.
- To confirm or correct information you have submitted.
- To help GOVE & FELDMAN prevent fraud and other crimes.
- To comply with applicable laws and legal process, including responding to court, regulatory or governmental requests.
- To personalize your experience while using the GOVE & FELDMAN Services.
- To inform you of GOVE & FELDMAN job opportunities and to evaluate your suitability for a job.
- To facilitate the social sharing functionality on GOVE & FELDMAN’s social media platforms.
- To enable you to participate in sweepstakes, contests and other promotions (see “Promotions, Sweepstakes, and Other Promotions” below).
- To protect GOVE & FELDMAN’s privacy, property, and that of you or others.
As otherwise allowed or required by law.
How GOVE & FELDMAN May Disclose Personal Information
GOVE & FELDMAN may disclose your Personal Information:
Within the GOVE & FELDMAN family of companies.
To third parties to assist with the management and service of GOVE & FELDMAN’s business and the provision of GOVE & FELDMAN Services. The third parties may include, but are not limited to, agents or brokers, claims management service providers, employment application service providers, other insurance companies, regulators, administrators, and service providers that provide services, such as website hosting, data analysis, payment processing, information technology and the provision of related infrastructure, and email delivery.
To insurance support organizations and consumer reporting agencies. Information GOVE & FELDMAN shares with such organizations, such as claim history, may be retained by those organizations and disclosed to others as needed to provide GOVE & FELDMAN Services.
To third parties to market their products and services to you, only if you have given GOVE & FELDMAN permission to do so.
By you, on message boards, chat, profile pages, blogs, and other services to which you are able to post information (including, without limitation, on GOVE & FELDMAN’s social media platforms). Please note that any information you post or disclose through GOVE & FELDMAN’s social media platforms or elsewhere may become public information and may be available to the general public. GOVE & FELDMAN urges you to be careful when deciding to disclose your Personal Information or any other information on the GOVE & FELDMAN Services or elsewhere.
To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of GOVE & FELDMAN’s business, assets or stock (including in connection with any bankruptcy or similar proceedings).
As GOVE & FELDMAN determines necessary or appropriate: (a) under applicable law, including laws outside your country or territory of residence; (b) to comply with legal process; (c) to respond to requests from public, governmental, and regulatory authorities, including such requests initiated outside of your country or territory of residence; (d) to enforce GOVE & FELDMAN’s Terms and Use; (e) to protect GOVE & FELDMAN’s operations; (f) to protect GOVE & FELDMAN’s rights, privacy, safety or property, and/or that of you or others; (g) to detect and prevent fraud; and (h) to allow GOVE & FELDMAN to pursue available remedies or limit damages GOVE & FELDMAN may sustain.
As otherwise allowed by law.
How GOVE & FELDMAN May Collect Other Information
GOVE & FELDMAN and its third party service providers may collect Other Information, including, but not limited to:
Through your browser, computer, or other device: Certain information is collected by most browsers or automatically through your computer or device, such as your Internet protocol (IP) addresses and Internet browser type and version.
From you: Information you may provide, such as your preferred means of communication, which may be collected when you voluntarily provide that information. Unless combined with Personal Information, this information does not personally identify you or other users of the GOVE & FELDMAN Services.
How GOVE & FELDMAN May Use and Disclose Other Information
Third Party Services and Websites
The GOVE & FELDMAN Website and the GOVE & FELDMAN Services are not intended for use by minors, including children under the age of thirteen, and GOVE & FELDMAN does not knowingly collect Personal Information from such individuals.
Sweepstakes, Contests, and Other Promotions
GOVE & FELDMAN may sponsor or facilitate contests, sweepstakes or other promotions (any, a “Promotion,” and collectively, “Promotions”) on or through the GOVE & FELDMAN Services, GOVE & FELDMAN’s social media platforms, or otherwise. Participation in such Promotions is purely voluntary. In order to participate in a Promotion, you may be asked to provide certain Other Information or Personal Information. By participating in a Promotion, you agree to the Promotion’s terms and conditions or official rules, including those that pertain to the collection and/or use of Other Information and Personal Information. Also, by participating in a Promotion, you acknowledge that GOVE & FELDMAN is not responsible for actions or policies of third party sponsors or prize providers relating to the use of your Other Information or Personal Information in connection with the Promotion.
Safeguarding Personal Information
GOVE & FELDMAN uses reasonable technical and administrative measures to protect Personal Information. No data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that Personal Information you provided to GOVE & FELDMAN is no longer secure, please immediately notify GOVE & FELDMAN.
Social Security Protection Policy Statement
GOVE & FELDMAN seeks to protect the confidentiality of social security numbers (“SSN’s”) by maintaining physical, electronic, and procedural safeguards, and limits access to SSN’s to help protect against their loss, misuse or unlawful disclosure.
Last updated: 2/1/2019
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service
Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
What are your choices regarding cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies?
You can learn more about cookies and the following third-party websites:
- AllAboutCookies: https://www.allaboutcookies.org/
- Network Advertising Initiative: https://www.networkadvertising.org/